Ch.6 · ARN and EUIN Rules · medium
What is the AMFI Code of Conduct's requirement regarding investor complaints?
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EXPLANATION
The AMFI Code of Conduct requires distributors to acknowledge investor complaints promptly, assist in resolution, and escalate to the AMC when required. Distributors have a duty of care towards investors and cannot dismiss or ignore genuine complaints, even if the matter is ultimately the AMC's responsibility.
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